Disabling IDSentry Service Enhanced ID Detection Service From IDSentry TokenWorks ID Scanners now feature Enhanced ID Detection Service (EIDS) provided by our supplier,...
Wrong Age displayed – V1/V2/Plus/S50 – How to Set Date/Time Description: If you’re receiving the wrong/incorrect age on every scan, please refer to the instructions below on how to set...
Verify PIN after Factory Reset – IDVisor Smart / V2 / Plus / S50 If you are seeing the screenshots above on your device, it is because the Find My Device feature was enabled...
How to Scan A Passport Below is a link to a video demonstration of how to use your IDVisor Smart ID Scanner to scan barcodes...
IDVisor Smart V1/V2/Plus/S50 will not Scan IDs Description: Please follow through the instructions below if your IDVisor Smart V1, V2, Smart Plus, or S50 will not scan...
How to Enable the Barcode Camera Reader on an IDVisor Smart V1/V2/Plus/S50 Description: If your IDVisor Smart V1, V2, Plus, or S50 will not scan, cannot read IDs, or will not show...