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  4. How to add an exclusion to Windows Defender (Win10)
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  4. How to add an exclusion to Windows Defender (Win10)
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  3. IDVisor Sentry
  4. How to add an exclusion to Windows Defender (Win10)
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  3. IDVisor Sync Console
  4. How to add an exclusion to Windows Defender (Win10)
  1. Home
  2. Knowledge Base
  3. AgeVisor POS
  4. How to add an exclusion to Windows Defender (Win10)

How to add an exclusion to Windows Defender (Win10)

Some of the applications written by TokenWorks may trigger a false positive for a virus/trojan/malware from the Windows Defender anti-virus software.  To stop these false positives, you can add and exclusion to Defender, and this should stop the false positive detection.

The TokenWorks apps are installed on the C: drive:

C:\Tokenworks\IDVisorSentry

C:\Tokenworks\IDVisorSyncConsole

C:\Tokenworks\IDWedgePro

C:\Tokenworks\AgeVisor

C:\Tokenworks\AgeVisorTouch

Please download and follow this procedure:

How-to-add-and-exclusion-to-Windows-Defender.pdf

Updated on December 31, 2020

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